How to order?

  • Register

    Register with name and address to be added to one of our monthly delivery routes. This does not mean that you are obliged to order every month.

  • Monthly email

    Receive a monthly email in which we announce our delivery dates and promotions.

  • Shop online

    After you received our mail you can start shopping. Place your order fast and easy in our webshop. After you have placed your order, you will receive all the information about the delivery via email. Please read this email carefully.

  • Receive your products at home

    Finally, receive delicious fish products at home! You can check our website to be inspired by tasty recipes and fun tutorials.

Behind the scenes

Delivery

In some parts of the Netherlands, Germany, Belgium and France, our Hokkai drivers will deliver your order at home. If you do not live on one of our delivery routes, a courier from FedEx will deliver to your home. See below for the differences between the two delivery methods. Please note: if you are not logged in, our website will default to FedEx delivery options.

Delivery by Hokkai

Areas
Parts of the Netherlands, Germany, Belgium and France

Delivery
Monthly on a fixed day

Delivery time
Three hour time slot

Transport
Hokkai Suisan freezer

Minimum order*
€75 in the Netherlands and €100 in the rest op Europe

Delivery costs

  • For an order between €75 and €100 the delivery costs are €7,50 within the Netherlands
  • For an order between €100 and €135 the delivery costs are €5 within the Netherlands
  • For an order more than €135 the delivery costs are €2,50 within the Netherlands
  • For an order between € 100 and € 150 the delivery costs are € 10,00 outside of the Netherlands
  • For an order between € 150 and € 200 the delivery costs are € 5 outside of the Netherlands
  • For an order more than € 200 the delivery costs are € 2,5 outside of the Netherlands

* We determined a minimum order amount for our orders, because we deliver the orders with special trucks for freezing transport. The use of freezing transport is necessary to guarantee the quality of our products.

Delivery by FedEx

Areas
All of the European Union, including Switzerland, Norway and the United Kingdom

Delivery
Monthly (according to Hokkai schedule. Change or additional shipping is possible, please contact us)

Delivery time
Via Track & Trace

Transport
Dry ice

Minimum order
€75 in the Netherlands and €150 in the rest of Europe

Delivery costs*

  • €15 in the Netherlands (regardless of the size of your order)
  • For the shipping costs for other European countries, please check this table.
  • Because the United Kingdom left the EU, we would kindly ask you to check here before placing an order.
  • In some cases, if you live outside of the EU, you have to pay additional import tax.

* The delivery costs for FedEx differ from those of our own delivery service. This is due to the fact that the courier ships our products by airplane.

Hokkai Suisan has been delivering freshly frozen fish products to Japanese families all over Europe for almost 30 years. To our delight, in recent years we have seen an enormous increase in the demand for Japanese fish products among the European audience. Today, not only Japanese eat products such as dried horse mackerel and raw tuna sashimi, but the Europeans too appreciate this.

Do you also want to enjoy Japanese fish products to cook with at home?
Then register here

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